Terms & Conditions

1. General Information

These Terms and Conditions (“Terms”) apply to all purchases made through the online store operated by Merger CPH ApS (“we”, “us”, “our”) at mergercph.com.

By placing an order on our website, you (“the customer”, “you”) accept these Terms. Please read them carefully before purchasing.

Merger CPH ApS complies with all applicable Danish and EU laws governing e-commerce and consumer protection.


2. Products and Availability

All products displayed on our website are subject to availability.

We reserve the right to discontinue or change any product or pricing at any time without prior notice.

We strive to ensure that all descriptions, images, and prices are accurate; however, minor deviations may occur due to screen settings or photographic variations.


3. Prices and Payment

All prices are shown in Danish Kroner (DKK) and include 25% Danish VAT.

Payment is processed securely at the time of purchase using accepted payment methods displayed at checkout

We use secure encryption (SSL) to protect all payment information.

We reserve the right to cancel an order if payment cannot be completed or is suspected to be fraudulent.


4. Order Confirmation

Once your order has been placed, you will receive an email confirmation.

This confirmation is an acknowledgment that we have received your order - it does not constitute acceptance.

A binding agreement is only established when we send you a shipping confirmation.


5. Shipping and Delivery

Shipping costs and delivery times are displayed at checkout and vary depending on your location and shipping method.

Delivery times are indicative; delays may occur due to external circumstances.

We are not liable for delays beyond our control.


6. Returns

You have the right to withdraw from your purchase within 14 days of receiving your order, in accordance with the Danish Consumer Contracts Act (“Forbrugeraftaleloven”).

To exercise your right of withdrawal, please contact us at info@mergercph.com with your order number and return request.

Returned products must be unused, unwashed, and in original packaging with all tags attached.

You are responsible for the return shipping costs, unless the product is defective or incorrect.

Refunds will be issued within 14 days after we receive the returned goods.


7. Defective or Incorrect Products

If you receive a defective or incorrect item, please contact us immediately at info@mergercph.com


You are entitled to a replacement or refund in accordance with the Danish Sale of Goods Act (Købeloven).


8. Privacy Policy

We respect your privacy and process your personal data in accordance with the EU General Data Protection Regulation (GDPR) and Danish Data Protection Law.

Personal data collected during your purchase (such as name, address, email, and payment details) is used solely to fulfill your order and provide customer service.

We never sell or share your information with third parties except as necessary to process your order (e.g., payment gateways, couriers).


9. Cookies

Our website uses cookies to enhance your browsing experience and analyze traffic.
By using our website, you consent to the use of cookies in accordance with our Cookie Policy


10. Intellectual Property

All content on this website, including images, logos, designs, text, and trademarks, is the property of Merger CPH ApS or its licensors.
You may not copy, reproduce, distribute, or use any content without our written consent.


11. Limitation of Liability

Merger CPH ApS is not liable for indirect or consequential losses resulting from the use of or inability to use our website or products, unless required by mandatory law.
Our total liability shall never exceed the amount paid for the specific order.


12. Governing Law and Jurisdiction

These Terms are governed by Danish law.

Any disputes shall be resolved by the Danish courts, with the Copenhagen City Court (“Københavns Byret”) as the agreed venue, unless otherwise required by mandatory consumer protection laws.


13. Contact Information

For any questions, claims, or requests, please contact us:

MERGER
Esromgade 10, 5 th
København N, 2200

info@mergercph.com
CVR: 45580539